Return & Exchange Policy

Pointe shoes are EXCHANGE ONLY within 30 days with no signs of wear. We do not accept returns on pointe shoes and no store credit will be offered.

All other shoes can be returned within 30 days of purchase received with the exception of a 20% restocking fee. Shoes can also be exchanged for a different size or returned for store credit with no restocking fee. Shoes may not show signs of use or wear and must be in the original packaging and in the same condition they left the store in. We will not take back shoes that look as they have been worn.

Nude leotards and underwear are NON-RETURNABLE.

Clearance/Final Sale items are NON-RETURNABLE.

Special Orders are NON-RETURNABLE.

Tights may be returned as long as the store seal is still intact and does not show any signs of being tampered with, following the 10 day policy. Everything else can be returned for a refund within 10 days, or for store credit or exchange within 30 days.

Orders placed online can be returned or exchanged in store following the 30 day policy for shoes or the 10 day policy for everything else.

If you are mailing a return, the package must be post marked before the appropriate 30 day/10 day policy.

Clearance items are Final Sale and NON-RETURNABLE.

Anything on a page marked FINAL SALE can not be returned or exchanged.

*We do NOT do Cash Refunds. Returns for a cash sale will be issues store credit.


Shipping fees are non-refundable.